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‎01-17-2020 07:00 PM

HP Recommended

After pressing esc then f9 boot option menu there are 3 option

1. Os boot manger (UEFI)

2. EFI HD

3. Boot from EFI File.

I clicked on os Boot manager and its just showing hp logo and loading for about 8 hours. Then i turn off my laptop. What to do? Plz help me.

NB: in my laptop there are 2 drive (SSD & HDD). windows 10 was installed in SSD.

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‎01-17-2020 07:29 PM

HP Recommended
@Sabbit wrote:

NB: in my laptop there are 2 drive (SSD & HDD). windows 10 was installed in SSD.

@Sabbit 
Thanks for your return,

You could have told us a little bit earlier, because your computer comes with a 1TB hard drive, so it is possible that the computer does not boot correctly. Please put the SSD first in the BIOS boot order, if this is not possible, please install only the SSD and then install Windows with the HP System Recovery Kit created the first day you purchased this computer .

I would like to thank our friend and expert @Paul_Tikkanen for enlightening me and helping me with the problem you encountered.

In case of need, please do not hesitate to solicit us.

Cordially,🤠



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