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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Soft boot failure after ssd installation

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12-17-2018 09:24 AM
After installation of a Segate Barracuda 1tb ssd the system will not perform a warm boot. Returns the error “The selected boot device failed press<Enter> to continue. Press enter and the system shuts down. Press the power button and the system does a cold boot and everything is fully functional. Do a restart and the error returns but a cold boot from a shut down command functions normally. New installation of windows 10 from hp recovery flash drive.
12-18-2018 03:42 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see that your experiencing issue with the SSD not booting up.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did this happen after a recent window or software update?
- When was the last time it worked fine?
- Have you tried any troubleshooting steps?
- Have you tried only with the system HDD?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee