cancel
Showing results for 
Search instead for 
Did you mean: 
iker_CA
New member
2 1 0 0
Message 1 of 4
128
Flag Post

Solid State Hp Envy 15 j031ss

HP Recommended
Hp Envy 15 j031ss

hi everyone,

 

I have installed a solid state inn the computer, but when i try to boot the operative system, i can not do it because the bios do not recognize it (in windows i can make copies and save files there).

 

the bios version is F.69

 

someone can help me please

 

thanks

3 REPLIES 3
WAWood
Level 16
Level 16
30,462 30,369 2,775 6,707
Message 2 of 4
Flag Post
HP Recommended

@iker_CA 

There are three different types of SSDs:

1) SATA SSD -- looks like a laptop drive with the same connectors

2) m.2 SATA SSD -- looks like a memory stick and has two notches in the end

3) m.2 NVMe SSD -- looks like a memory stick but has one notch in the end

 

We need to know which of these is your SSD.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
iker_CA
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hello, 

 

It is a SSD, It has two notchs 

 

Thanks

 

 

 

 

 

 

Reply
0 Kudos
WAWood
Level 16
Level 16
30,462 30,369 2,775 6,707
Message 4 of 4
Flag Post
HP Recommended

@iker_CA 

OK, then I have no idea why the BIOS does not see it. 

 

With an NVMe drive, if you';re not operating in UEFI mode and you have not formatted the drive GPT, the BIOS/UEFI will not see the drive. 

 

But with a SATA drive, the BIOS should see it just like it sees an HDD, even if the drive is blank and unformatted.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation