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HP Recommended
HP r245tx
Microsoft Windows 10 (64-bit)

I've installed Windows 10 x64 on my laptop. Here are the issues which I'm facing:

  • the boot up is long, however restarting is way fast;
  • the BIOS doesn't boot directly Windows, it keeps saying no bootable device found; (I'm booting my laptop manually by using the boot device selection, and then opening the appropriate EFI file, here `bootx64.efi`.
  • BIOS settings aren't getting saved. Though I select "Exit with saving changes", the settings aren't sustained on the next boot up.
  • HP splash screen doesn't appear at boot up.

On seeing these issues, I thought something was wrong with the BIOS, so I downloaded the latest official BIOS driver(F.46, Rev A), but it couldn't update the BIOS. Upon further inspection, I've found out that the driver didn't contain a BIOS image for my motherboard, system board ID 2337.

 

Here are my laptop's specs:

Insyde BIOS F.36, 250GB SSD, 8GB RAM etc.

 

In short, I just need the proper BIOS image for 'System Board ID: 2337' since the official site isn't providing it. I hope someone here on the forums could help me out. Thanks in advance.

 

P.S.: The RTC battery isn't discharged since the clock time is consistent between boot.

 

### Update *******************************

Th problem wasn't with the BIOS. It was due to bug in the Kubuntu Linux kernel that I was trying to install. Fixed it following instructions in this link.

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1734147%C2%A0

1 REPLY 1
HP Recommended

@DrDoom1,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.