Solved No Data Loss: HP Spectre x360 stuck on loading screen

[JuztFJ]

     I searched frantically for help when my laptop suddenly decided not to boot. It sat on the black HP screen with the spinning 'circle' until the battery died. This may also work if you're being taken to the blue WinRe screen after it tries to "automatically repair."  I could only find 'techs' telling people to boot from flash drive or cd or completely re-install Windows; losing all data in the process.

     I found ONE forum where the person was able to solve it themself and shared what they had done. He/She disabled the Intel Optane in BIOS.

     After consulting with a tech friend he confirmed this would not harm my system and sent a video of someone explaining how to do it. I followed the steps and am now back on a working laptop. 

I was trying to include the video I watched, however the site is blocking it. The YouTube Video is: 

HP ENVY x360 m Convertible Laptop 15m-es1023dx BIOS Update Boot Issue Repair Intel Optane IRST RAID

YouTube user: It's Binh (Been) Repaired

Wishing the best to you 🙂

~FJ

NOTE:  It was tricky knowing when it was done because it did not go back to showing all of the 'tabs.' After 2 1/2 hours I hit F1 to see if anything would respond and the info popup appeared, so I hit esc and it showed the "Non-RAID..." as in the video. After saving & exiting it booted smoothly... and I created a restore point.

PS: To get to BIOS start tapping f10 repeatedly as soon as you release the power button.

[BongChaGomez]

Hello @JuztFJ ,

Welcome to HP Support Community.

What you found — disabling Intel Optane in BIOS to recover a boot-looping HP laptop — is a known but poorly documented failure mode, and you’re absolutely right that most “solutions” online jump straight to wipe and reinstall. You avoided unnecessary data loss.

The video titled:

“HP ENVY x360 m Convertible Laptop 15m-es1023dx BIOS Update Boot Issue Repair Intel Optane IRST RAID”

…is applicable beyond that exact model. The underlying mechanism is identical to your Spectre x360 15-df1043dx, which is why it worked.

• ✅ Your diagnosis was correct

• ✅ The fix was valid and safe

Thank you for sharing this with us!