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Deadx360
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Specter x360 wll not turn on

HP Recommended
Specter x360 15in
Microsoft Windows 10 (64-bit)

My spectre x360 15 won’t turn on.

No screen flicker, nothing.

The power light turns blinks on for about 3 seconds and then off for about 5.

I have gone through all of the standard hold down buttons, discharging the battery etc.

One year and 4 months ago I spent  $1800 on this thing. For 1800 bucks having a complete failure is horrible.

Looking on line this may be a common problem.

To not have any link or active support for a known issue like this is reprehensible.

I was so happy with this machine maxed out solid-state 64-bit now it is a paperweight and I can't even find anyone who can fix it.

I've called your affiliates, UbreakIfix... they said they cant even fix it. So why are they on the list?

How is it i bought a laptop from a company as huge as HP and there is no way to get it repaired? It is disgraceful. I am so utterly disappointed and absolutely regret switching from Mac to PC.

IS THERE ANY PLACE I CAN SEND THIS TO GET IT FIXED?

 

 

 

 

1 REPLY 1
Peanut93020
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HP Recommended

I have the EXACT same issue with my Spectre x360. This has to be a latent defect based on the countless stories about this issue.

 

How do we get this resolved through HP? I as well, cannot find a way to contact support regarding this!!

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