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HP Recommended
Spectre Folio
Microsoft Windows 10 (64-bit)

I have a Spectre Folio (ProdID 4RJ01AV, Model 13t-ak000)

 

The charging light goes on while plugged in, I left it charging overnight.

 

Pressing the power button lights it up, but there is no further action.

 

Long press of power turns it off, but there is no change on power up.

 

Pressing the mute button (with/without 'fn') does not turn the mute indicator on.  The keyboard backlight never turns on.

ONCE I saw the power button turn off for 2 seconds and come back on.

What other keypress combinations should I try while powering on?

2 REPLIES 2
HP Recommended

@someotherbob, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your Spectre Folio

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like your Spectre Folio is experiencing a power-on failure where the system receives power but does not boot properly. Here are some troubleshooting steps and key combinations you can try:

 

Basic Power Reset

  1. Force Shut Down – Hold the power button for 15-20 seconds to ensure the device fully powers off.
  2. Unplug & Drain Power – Disconnect the charger, then press and hold the power button for 30 seconds to discharge residual power.
  3. Reconnect Power – Plug the charger back in and try turning the laptop on.

 

Key Combinations to Try While Powering On

Try these combinations immediately after pressing the power button:

 

BIOS/UEFI Access:

  • Press Esc repeatedly
  • Or press F10 repeatedly

Hardware Diagnostic Mode:

  • Press F2 repeatedly to access the hardware diagnostic screen.

Safe Mode (If Windows Starts Partially):

  • Press F8 repeatedly while booting.

Windows Recovery Mode:

  • Press and hold Shift, then press the power button.

CMOS Reset:

  • Press and hold Windows + B while pressing the power button.
  • If it beeps, release the keys and wait for BIOS recovery.  

Let me know if you need help!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Take care, and have an incredible day ahead! 

 

Regards, 

Akhi_H

Akhi_H
I am an HP Employee
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