Spectre Won't Boot up - Motherboard issue??

[J03G33]

I went to turn my laptop on the other day and the computer did not boot. I noticed that there were 3 white blinking lights whenever I hit the power button. I tried to do the hard reset by unplugging ac power and removing the battery and then reinstalling the battery and holding the power button for 15 seconds but nothing happened. I also tried plugging directly into ac power with the battery out but the 3 white lights blinked again with no boot up or fan power. I tried removing and reinstalling the ssd with the battery out. I have read a lot about these laptops having the motherboard go bad. Is there a way to test to see if it is the motherboard? Has HP acknowledged that these mother boards are defective?

Thanks for the help. 

[sandytechy20]

@J03G33

Welcome to the HP support community.

I understand that your notebook is not booting up, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[J03G33]

Thanks for the reply. I tried the steps mentioned in your post, as I previously mentioned in my post. The only thing that happens is I get 3 white blinking lights and nothing else. I tried removing the battery from the computer and I get the same issue. I believe it is a motherboard issue but I do not how to test for that or where I could buy a replacement one. Thank you.

[sandytechy20]

@J03G33 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers