• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Spectre x360 - 13-ap0010na

Laptop is Out of warrenty:

Each time I satrted the laptop, a diagnostic message reported battery was starting to fail, so I purchased a replacement. If I was going to replace the battery I thought I would upgarde the SSD from 1TB to 2TB at the same time.

I did not clone the drive as I was going to move to windows 11 as well so thought we would go with a clean instalation.

Replaced battery and SSD and now it will not respond.

Screen is black, Power button flashes 3 seconds on then three seconds off.

I have rpelaced the original battery and SSD but it makes no diffeence.

There are a number of postings in this forum sugesting differnt key combinations (one which I think you need three hands to accomplish) but still nothing.

It must be something relatively simple but its driving me mad.

Any ideas what to try next ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.