Spectre x360 Convertible 13-ap0xxx

[Timpsot]

Hi guys, I bought my HP Spectre and also an extended 2 year warranty for it, 2 x months after the warranty expired, without any problems prior,  the corner charging point started to become problematic/temperamental in that if I held the charging lead at an angle it would charge ok, if I didn't do this it wouldn't charge at all. I was recently in Bangkok and I took the laptop to a HP Service Centre who advised they could repair but I would have to leave with them and it would cost approximately £600+ as I didn't have sufficient time left before I returned to the UK I decided against leaving it. Can I ask if anyone else have suffered the same problems? the lead is not the problem as it charges ok on the side USB - C portal..Thankyou in anticipation of any help you can give. Terry  

[Rainbow23]

Hi @Timpsot,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with the charging port of your HP Spectre x360 Convertible 13-ap0xxx as it cannot be connected securely to the port.

This could be a hardware issue with the unit and may require repair. 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

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