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HP Recommended
spectre x360
Microsoft Windows 11

Hi, I am using HP spectre x360 from last 2 years, never had any issue. Today all of sudden, it just got turned off while accessing to my Email. I tried turning  back on, but it never did. I tried power reset, by 15 sec holding of power button but didn't work that one as well. when I press power button , power button is turning on for 2 seconds, then it is going off and I hear nothing (no fan is turning on, no LED light is on, no beep sound ). Any help would be appreciated. 

1 REPLY 1
HP Recommended

Hi@PrashnathReddy,

 

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!

 

We reviewed your post and I understand that the  Notebook is not Powering ON,

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps

 

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

 

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.

F6 + Power Button

  • CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

 

If the laptop does not power on then please continue with the below steps:

  • Disconnect the charger and remove the battery out.
  • Connect only the battery and check if the laptop powers on.
  • Likewise, remove the battery out (if removal battery ) and connect only the charger, and check if that helps.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.