cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Asis2
New member
2 1 0 0
Message 1 of 2
384
Flag Post

Spectre x360 stuck in sleep mode with LED on power button blinking continuously

HP Recommended
Spectre x360 convertible 13-aw0013dx
Microsoft Windows 10 (64-bit)

Hello,

My laptop is Spectre x360 13 inch laptop with 10th Gen Intel processor.

Today I was surfing internet on battery (85% remaining) and went to charge the laptop. After inserting the charger, the screen got blank with LED light on the power switch blinking (3 sec on, 3 sec off). It doesn't restart despite disconnecting the power cable and pressing the power button for 15 seconds. It seems to be stuck in sleep mode with blinking power button LED! If I insert the charging cord, the charging light also blinks - red - 3sec on and 3 sec off.

The laptop is just 1 year and 3 months old!

Kindly help!!

1 REPLY 1
Asis2
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Edit: while I let it charge, I closed the lid (resulting in sleep mode). Then on opening the lid after 1 minute or so, it won't come back from sleep but the LEDs would blink continuously as stated above!

My thesis deadline is this month and all my work is on the laptop 

Help please!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation