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‎12-13-2018 05:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Getting the SrtTrail.txt error when I try to startup. Any help?

1 REPLY 1

‎12-15-2018 11:45 AM

HP Recommended

@Sunny3856

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your experiencing startup error, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you tried any troubleshooting steps?
  • When was the last time it worked fine?
  • Have you made any hardware/software changes?
  • Did this happen after a recent window or software update?
  • What happens when you start the computer?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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