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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-23-2017 04:35 AM

HP Recommended
Product: Probook 640 G1
Operating System: Microsoft Windows 7 (64-bit)

The above notebook seems to have a corrupt BIOS as I get "The system BIOS is recovering from error on start BIOS recovery 500".   It loops constantly to this error. I have followed this article http://support.hp.com/us-en/document/c01443505 with no success. I have downloaded the updated BIOS file and followed the process in the above article to create a BIOS recovery drive, however I am not seeing the option to create the USB drive, which seems to be because HPQRUN.exe is failing ot run. I am getting a text file created that says the following:

"2017/01/23 09:50:20.524|00001F4C|Information|WinMain|Command Line:"F:\hpqRun.exe"
2017/01/23 09:50:20.544|00001F4C|Information|FindMappingFile|Found F:\\MAP.INI file
2017/01/23 09:50:20.564|00001F4C|Information|FindSectionName|Found [SYSTEM_ID] section in INI file
2017/01/23 09:50:20.575|00001F4C|Information|FindKeyID|Found SECTION: [SYSTEM_ID]
2017/01/23 09:50:20.616|00001F4C|Information|GetSystemID|System ID: 339A
2017/01/23 09:50:20.636|00001F4C|Information|FindSectionAndKeyStrings|INI section name to read:  SYSTEM_ID
2017/01/23 09:50:20.646|00001F4C|Information|FindSectionAndKeyStrings|INI key name to read:  339A
2017/01/23 09:50:20.647|00001F4C|Information|GetTargetExecutable|Cannot find this ID [339A] in MAP.INI file
2017/01/23 09:50:20.660|00001F4C|Information|GetTargetExecutable|Cannot find this ID [339A] in MAP.INI file
2017/01/23 09:50:20.673|00001F4C|Information|WinMain|Completed, Return Code: 1001"

If i look in the map.ini mentioned, it does not contain the system ID 339A

 

Can anybody please tell me if there is a different way to create the USB drive, for example could I create a bootable drive and then copy the BIOS files to it to run from the drive when booted. YOur help is much appreciated.

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