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HP Recommended
HP -15 Af 114au
Microsoft Windows 10 (64-bit)

laptop model no.- HP-15 Af114 au

Operating System- Windows 10 64 bit

RAM- 8GB

CPU- AMD APU A8

The laptop suddenly started showing the below error every time I turned on my laptop.

 

Product Information not valid
The following product information programmed into the system board is missing or invalid.
System Board (00A) - Product Configurationc04641828.jpg

Please help me with how to solve this problem.

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