Stolen Notebook

[ZuzanaSZ1]

Hello,  10/26 around 16:30 my HP laptop was stolen on the train. I couldn't find it through microsoft and block it. I would like to find out if you can help me block the laptop through the HP account. Alternatively, mark this laptop as stolen according to the serial number. 

[BeemerBiker]

If your laptop or PC has been stolen there are a number of things you can do.

Many laptops come with built-in location tracking features. For example, Apple's Find My Mac and Windows' Find My Device allow you to track your laptop's location if you've enabled these services beforehand. This method only works if the stolen laptop is connected to the internet. You may also be able to lock your device.


Finding
Unless you disabled the "Find My Device", go to https://account.microsoft.com/devices and sign in. Select the Find My Device tab. Choose the device you want to find, and then select Find to see a map showing your device's location.

Locking
Find and lock a lost windows device

Recovering Files
If your PC is stolen you may be able recover any document that OneDrive is backing up

Log into your OneDrive account.
Use the same credential that you registered windows with.
You can obtain any documents that you saved in the cloud.

Identifying Your Property
HP has serial numbers that can be used to identify the system. Even if the serial number is no longer visible or readable, the BIOS can show the serial number. If you have a Microsoft account the serial number of your PC is recorded and can be obtained there.

How to enable Find My Device

[ZuzanaSZ1]

Thank you for your reply. I can't use either of these options. I immediately tried to find and block the laptop, but it shows me that it is offline and cannot be found. Windows was 10. Unfortunately, not everything was backed up.