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Balochshahdad
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Message 1 of 5
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Stolen laptop

HP Recommended
Pavilion 14
Microsoft Windows 10 (64-bit)

My laptop is stolen i want to block it 

4 REPLIES 4
WAWood
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@Balochshahdad 

If you were signed into your device using a Microsoft account (you would know because your login screen would have shown an email address or you would be using a PIN code), then you can follow these instructions from Microsoft:
https://support.microsoft.com/en-us/help/11579/microsoft-account-find-and-lock-lost-windows-device

But, if you were signed in to your device using a local account, then you are basically out of luck.



I am a volunteer and I do not work for, nor represent, HP
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Balochshahdad
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Message 3 of 5
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I am trying to lock it but it says me when we sucessfullu lock it we will inform you by mail. I don't know is ita problem? Why the pc did not get lock as soon as possible 

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Andrew_56
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Message 4 of 5
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To track your laptop go to the Microsoft website and log in with your account. You'll be presented with a list of your devices, so locate the one you're after and click on the Find my device option under its name. Now Microsoft will search for the laptop and let you know, roughly, where it is, so long as it's online .

 

 

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WAWood
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@Andrew_56 

I already provided THE SAME information in my reply -- don't duplicate other folks responses.



I am a volunteer and I do not work for, nor represent, HP
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