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- Stop code 0xc00021a, forgot system restore account password

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09-02-2022 06:05 PM
Operating System: Microsoft Windows 10 (64-bit)
Hey,
So i keep getting Stop code : 0xc00021a, and i read the resolved queries on this platform and did my System Quick test, fast test and it PASSED without any problem.
So then according to the steps posted I then went on to do system restore, but then it asked me to sign in the account and i cannot remember the password.
I tried all the password I know and it's all incorrect.
I want to perform system restore, but i can't get past the incorrect password.
Please HELP🙏
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