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‎02-27-2022 06:11 AM - edited ‎02-27-2022 06:13 AM

HP Recommended
Product: HP Notebook - 15-db0025nl
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have no clue what is up with the computer.

It won't boot in windows, if i try and boot it normally it just black screens and fan spins like crazy.

If i run diagnostics it can't detect the hard drive(unavailable)

Occasionally i get the "SMART" disk error and it tells me to backup and run diagnostics.
I tried booting from a usb to repair, uninstall updates and suck but nothing seems to work properly. If i try to install w10 from scratch it doesn't detect any storage (Detects a 0mb storage initially which then dissapears)

 

This seemingly came out of the blue, so i don't know what could have happened.

 

Any help or tips are appreciated!

 

Thanks!

           Ted

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