Strange System hangs with weird symptoms

[moria2]

Hello.

For the past few months I've been dealing with strange system freezes that were manageable until now. The main way to initiate this freezing is to leave the notebook idle for about five minutes. No error message would pop up. Instead, Google Chrome would still attempt to load, hanging on "Waiting for Cache" for a minute. Then, programs would begin to freeze, eventually leading to a popup saying "Microsoft Windows is not responding." Strangely, I was able to fix this problem by unplugging the notebook charger and the freezing would stop and normal computer functions would resume. I could also leave the notebook idle for as long as I wanted so long as it was not charging, and it would not freeze. 

Today, however, things got worse. I want to make it clear that no change in software or hardware led to this, and this new symptom was just seemingly random. Unplugging the notebook did not fix the problem this time, and instead led to more freezing and a blue screen declaring that Windows had run into a problem and needed to be restarted. This was the only time I have seen this message. 

Now, the only way to have normal computer function is to totally restart the computer every time I want to use it again. Leaving it idle with the lid open or asleep with the lid closed will both initiate this strange freezing. 

Any help would be appreciated. I am running a system scan right now.

[Riddle_Decipher]

@moria2 Perhaps, you should change the wall outlet or try with/without a surge protector since the issue occurs primarily when connected to the adapter, once you've done that and yet the issue persists, here's what I suggest you do:

(P.S: Welcome to HP Forums) 

Before troubleshooting lockup or freeze problems on your computer, check these items for a better solution to specific symptoms: (depending on your scenario)

• If a blue screen error opens and you cannot continue, go to Error Messages Display on a Blue Screen.

• If the computer locks up at random times, or shortly after turning on the computer, a hardware component might be failing. For information about testing for a failing component, go to Testing for Hardware Failures.

• If lock-ups occur when coming out of a sleep or suspend mode, restart the computer. Adjust the power settings and update the BIOS to fix this problem. For more information, go to Sleep and Hibernate Issues (Windows 10, 😎.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.