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jtilden
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Stream 11-y020wm boot to Enter Admin Password screen

HP Stream 11

Purchased used from a legitimate store.

 

Laptop boots to message "Enter Administrator Password or Power On Password"

 

After 3 failed tries it offers up code: i 51661916

 

I tried that web site that has the decoder based on that number and the corresponding code did not work.

 

Anyone have the proper pass code?

 

JT 

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Stream 11-y020wm boot to Enter Admin Password screen

@jtilden 
Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:





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