Stream 8

[watercrystal]

Hello

I have a stream 8 tablet for which I have forgotten the password too.  It is a  device I have barely used and there are no valuable docs on it, so happy for a factory reset.  I followed the instructions to reset and it did not work.  The serial number is not being recognised so I cant call hp for help.  What can I do?  Is there a number in London I can call?

Thank you

[zoey7886]

@watercrystal, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Stream 8!  
We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

Please refer to this manual to find the serial number.

This also contains the steps for Windows reset.

Let me know if you need further help!

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H