Stuck after entering password

[Satya8806]

Whenever I go to administrator user type in my password the the laptop keeps buffering ,once I left it for 4 hours but still it was buffering, sometimes even I am not able to put my password in it gets stuck , I try to restart as well but still 😣😔😟😞, please help me

[WAWood · Accepted solution]

@Satya8806 

A really SLOW PC is almost always due to a failing drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.