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‎07-09-2022 05:18 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Hi there, 

 

It's my laptop was working at night but when I woke up and started it..

 

It just didn't load

 

Laptop is running with fans, even display is running (like it used to when normal boot up and then proceed to windows login with showing logo)

 

But it just didn't pass through that stuck in that altogether didn't even shows it's own hardware logo

 

Neither the (Esc, and logo) nothing but stuck there (still showing lights on display) 

 

Everything is working fine (including fans, display, leds, keyboard)

 

But never pass through at Bios (first screen after power button pressed) 

I hope that there would be a fix for this also, 

 

Thanks for time, Have a great weekend 🙂 

1 REPLY 1

‎07-09-2022 05:38 AM - edited ‎07-09-2022 05:49 AM

HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Reset BIOS/CMOS

Ignore black screen, it's about reset

https://www.youtube.com/watch?v=sj6kYmT7GLs

 

(2) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(3) Please report your results

How to fix an HP Notebook that does not power on or hold a charge | HP Support
How to fix an HP Notebook that does not power on or hold a charge | HP Support
youtube.com/watch?v=sj6kYmT7GLs
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSu...
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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