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‎07-09-2022 05:18 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Hi there, 

 

It's my laptop was working at night but when I woke up and started it..

 

It just didn't load

 

Laptop is running with fans, even display is running (like it used to when normal boot up and then proceed to windows login with showing logo)

 

But it just didn't pass through that stuck in that altogether didn't even shows it's own hardware logo

 

Neither the (Esc, and logo) nothing but stuck there (still showing lights on display) 

 

Everything is working fine (including fans, display, leds, keyboard)

 

But never pass through at Bios (first screen after power button pressed) 

I hope that there would be a fix for this also, 

 

Thanks for time, Have a great weekend 🙂 

1 REPLY 1

‎07-09-2022 05:38 AM - edited ‎07-09-2022 05:49 AM

HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Reset BIOS/CMOS

Ignore black screen, it's about reset

https://www.youtube.com/watch?v=sj6kYmT7GLs

 

(2) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(3) Please report your results

HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSu...
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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