• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-15-2022 09:48 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi.

 

1. I'm trying to update to windows 11.

2. The verification tool mentions that I need to enable the safe boot.

3. If I have the Legacy Support enabled, I am not able to enable the secure boot.

4. If I disable legacys upport, I am able to enable the secure boot. But it will boot using the UEFI Boot order. In the UEFI boot order it doesn't boot from the notebook hard drive (I don't know why). And because of that the PC can't run windows at all.

 

So, what should I do? Already loaded factory keys. Didn't help.

 

IMG_20220415_164536.jpg

 

1 REPLY 1

‎04-15-2022 10:12 AM

HP Recommended

Hi:

 

You have two options:

 

1.  Back up your files and reinstall W10 in UEFI mode then you can enable secure boot afterward.

 

To install W10 in UEFI mode, you boot from the EFI USB Diskette on Key/USB hard drive.

 

2. Bypass the W11 hardware check and do an in-place upgrade to W11.

 

The method I have posted below is the easiest way to do that in my opinion...

 

Solved: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.