• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-08-2019 07:03 PM

HP Recommended
Product: G3 250
Operating System: Microsoft Windows 10 (64-bit)

I  created recovery stick today in anticipation of HDD upgrade. This went smoothly without issues.

 

Later I got a hard a SDD hardrive installed . This was also trouble free.  The system booted, I changed the bios to boot from USB CD/ROM. It seemed to be stuck for couple times on blue screen with 2 options (reset/advanced or power off) but eventually gave me option to recover. The recovery process went up to 97% or so and then aborted with an error  ( not reason). Subsequent restarts result in the blue screen which ends with error 80004001 ....after the two option  ... reset/advanced and power off ...

 

I pressed F1 or F2 which took me to DOS like window with 4 options. The HDD test passed... the system recovery options puts me back in restarts cycle ... 

 

All I have is the USB stick with recovery which does not seem to work ... what can I do now .... ?

1 REPLY 1

‎06-08-2019 07:04 PM

HP Recommended

I meant SSD HD ...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.