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HP Recommended
ProBook 470 G4
Microsoft Windows 10 (64-bit)

HELP!

My laptop initiated a Windows 1809 update. All went well. After the update it asked to do a restart, but after I clicked Restart my laptop got stuck on HP logo with the bios version in the left down corner (P85 Ver. 01.04  04/12/2017)

I tried every possible keyboard combination. It doesn't respond at all. I tried draining power. Nothing. I downloaded the sp91342 and after the sp91354 and tried to make a BIOS Recovery USB but every time I get "The system bios update file is missing or corrupt. The system bios will not be updated". 

I run out of ideas. 

Please help.

Thanks

IMG_20181224_022852.jpg

2 REPLIES 2
HP Recommended

Hi, have you solved the problem since then, please? Cause i'm having the same problem.

HP Recommended

Hi

I went with the laptop to a service after all and they said that the mainboard was fried. 

Luckly, the laptop was in warranty still.

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