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Locked

‎02-23-2024 06:07 PM

HP Recommended
Product: HP Stream - 11-ak0035nr
Operating System: Microsoft Windows 11

my computer will not log on or change to any other screen.  It keeps asking for a admin password or power on password and I have forgotten it.  Is there a way to get pass this? I really need help please

Category:
1 REPLY 1

‎02-23-2024 06:22 PM

HP Recommended

Unfortunately -- no.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, we are unable to assist you with this.



I am a volunteer and I do not work for, nor represent, HP
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