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‎07-14-2021 11:44 AM

HP Recommended
Product: 23-f250
Operating System: Microsoft Windows 10 (64-bit)

Hi I have dual boot setup on my notebook, Linux mint and windows 10. One day it froze up while updating in Linux mint OS, so I hard reset with the power button and ever since I can't get passed the hp logo. I already did the bios update by holding down the windows and b keys and it supposively updates and reboots but it goes right back to being stuck on hp logo.

Category:
1 REPLY 1

‎07-14-2021 09:50 PM

HP Recommended

@Guero99 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support now is to contact the support forum of the distro you are using.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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