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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Stuck on power on password
Create an account on the HP Community to personalize your profile and ask a question
11-12-2024 07:43 AM
Hey i tried to remove the adminstrator password by leaving it blank but its still asking me a password and its clearly not my fault and im not looking for a bot message telling me to do a normal troubleshoot because i cant even get past the lookscreen and there is no error code or hash code
11-12-2024 02:12 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
Stay safe.