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- Notebook Boot and Lockup
- Stuck on "Preparing Automatic Repair" with DRIVER_PNP_WATCHD...

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04-12-2025 03:45 PM
Hi HP Community,
My HP laptop is stuck in a boot loop. It shows the "Preparing Automatic Repair" screen every time I turn it on, and then eventually crashes with a blue screen error showing the stop code DRIVER_PNP_WATCHDOG.
I’ve tried waiting, but it stays stuck on the repair screen. I also attempted a few force shutdowns to trigger recovery options, but it keeps returning to the same automatic repair loop.
has anyone faced this specific issue or found a solution that worked?
Any help would be greatly appreciated!
Thanks.
04-14-2025 04:47 AM
Hi @Jojo22103
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The "Preparing Automatic Repair" loop with the DRIVER_PNP_WATCHDOG error can be frustrating, but there are several steps you can try to resolve this issue:
Perform a Hard Reset:
- Turn off your laptop completely and unplug it from the power source.
- If your laptop has a removable battery, take it out.
- Press and hold the power button for 30 seconds to drain any residual power.
- Reconnect the power source and try turning the laptop back on.
Access Advanced Startup Options:
- Turn on the laptop and immediately press F11 repeatedly (or the appropriate key for your model) to access the recovery menu.
- Select Advanced Options, then try Startup Repair or System Restore to revert to a previous working state.
Uninstall Recent Updates:
- If you suspect a recent update caused the issue, go to Advanced Options > Uninstall Updates and remove the most recent updates.
Run Diagnostics:
- Restart the laptop and press F2 or Esc repeatedly to access the HP Diagnostics menu.
- Run a full hardware diagnostic test to check for issues with the hard drive or memory.
Boot into Safe Mode:
- From the recovery menu, select Advanced Options > Startup Settings, then choose Safe Mode.
- Once in Safe Mode, update or uninstall drivers that might be causing the issue.
Reset the PC:
- If none of the above steps work, consider resetting the PC. From the recovery menu, select Reset this PC and choose whether to keep or remove your files.
- This will reinstall Windows and may resolve the issue.
Reinstall Windows:
- If the reset fails, create a bootable USB drive with the Windows Media Creation Tool on another computer.
- Use it to reinstall Windows on your laptop.
Let me know how these steps work for you or if you need further guidance! 😊
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye