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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Stuck on startup screen on laptop

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1 REPLY 1
06-02-2019 11:27 AM
From what I could locate, this is a really, really OLD laptop -- one that came with Windows XP -- and most likely, if you have not changed the original hard drive, that has died.
To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
3) press the Function key for testing the hard drive (usually F2) and let it run.
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