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HP Recommended
Pavilion ze5400
Microsoft Windows XP

 

Is how far I got after starting up the laptop is this blue screenIs how far I got after starting up the laptop is this blue screen

 

1 REPLY 1
HP Recommended

@Kevinrose1 

From what I could locate, this is a really, really OLD laptop -- one that came with Windows XP -- and most likely, if you have not changed the original hard drive, that has died.

 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
USB-Drive-Adapter.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.



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