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02-25-2020 01:11 PM
Product: Chromebook
Operating System: Chrome OS
My junior high students are going around to others' Chromebooks and pressing the refresh button and the power button simultaneously which is making the cursor (mouse) disappear
1 REPLY 1
02-27-2020 11:17 AM
In guess that what you're asking is how to get the cursor back, right?
What I read is that if you use a pin and insert it into the hole in the middle of the back of the case, that will force a RESET of the Chromebook, and when it comes back, the cursor will be back.
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