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‎10-31-2018 08:55 AM

HP Recommended

Every time I start my lap top I get this and then It cuts out. Ever since this began I cannot charge my laptop could this be related and is it possible to fix ? 
7F50DE30-8BC3-435C-BFCB-203A27FBFA60.jpeg

 

1 REPLY 1

‎10-31-2018 11:02 AM

HP Recommended

Please refer to this link:  Product Information Not Valid Error Displays before the Computer Starts

 

 

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