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Locked

‎11-07-2023 10:53 PM

HP Recommended
Product: HP ENVY Notebook - 17-r106ng (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

after a BIOS setup I cannot access my settings as I havent set a password.
I have tried deafult passwwords, but nothing works.
I get the disabled code 54994592

 

Are you able to help?

 

This is very urgent, as I am currently blocked from doing my job.

Many thanks!


Brgds,
Heiko

1 REPLY 1

‎11-08-2023 10:56 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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