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Locked

‎10-18-2019 01:51 PM

HP Recommended
Product: HP Notebook 15-af131dx (Energy Star)
Operating System: Microsoft Windows 10 (64-bit)

Did a System Recovery and now it is coming up with an Administration Account and needing a Password I do not have either now trying the HP Recovery Manager again to see if I can get it changed but uncertain need some help to get my computer back up and working. Any help would be appreciated Thank You in Advance if anyone can help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2019 02:05 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

View solution in original post

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1 REPLY 1

‎10-18-2019 02:05 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

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