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HP Recommended
HP Laptop - 15-gw0035dx
Microsoft Windows 11

Did a major system update about 4 days ago. Ever since, when I shut down, restart, or even put the computer to sleep, it completely reboots itself and gives a black screen with a blue box in the center. The box reads:

PXL_20230820_163508321.jpg

 

What do I do from here? I've been pressing "N" because the "Y" selection causes me to have to sign all the way back into my microsoft account.... how do I get this to stop pestering me!?

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