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Locked

‎06-20-2024 02:47 AM

HP Recommended

My daughter has a compaq pesario cq62 And it gets stuck on blue screen of death in recovery won’t go into advance settings when I go into BIOS it asked for admin Password as it’s secondhand, I don’t know the password and it has locked me out disabled system How do I get around the Admin password? Secondly make it reboot successfully

Category:
1 REPLY 1

‎06-20-2024 04:51 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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