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Mercedes_21
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System disabled A [E3FB503A]

HP Recommended
Hp 17-ca 1065ct
Microsoft Windows 10 (32-bit)

was going to reset computer due to being hacked, tried my administrator password  but said it was wrong now it says system disabled A [E3FB503A] Can someone please ?

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WAWood
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Message 2 of 3
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@Mercedes_21 

The only kind of reset that works properly when you have  been hacked is a full factory reset and that wipes out the content of your drive and requires to to do initial setup all over again, so it would not be asking for a password.

 

Is this what you attempted?



I am a volunteer and I do not work for, nor represent, HP
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Mercedes_21
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Yes that is true, but can not sign in to do it so was going to do it by pushing alt, f10 and the same box comes up 

 

 

 

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