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Locked

‎04-15-2020 05:05 AM

HP Recommended
Product: Stream 11-y010wm

At first I was getting the message "Cmos error 502" 

I then took the Cmos out and plugged it back in. After turning on the administrator password page came up and I was only given 3 tries. Now I am still locked out. Please help 

1 REPLY 1

‎04-15-2020 12:59 PM

HP Recommended

@About1 

Disabled bypass codes no longer work.

 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For Admin and Windows password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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