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Hkelsey
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System disabled

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As soon as I turn my presario cq57 on it ask for adm.password. I don't know it and tried alot of different codes. I get system disabled ( 51399530) after 3 attempts
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DavidPK
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Hi,

 

Enter  44091516

 

Regards,

 

DP-K

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DavidPK
Level 18
49,520 9,496 9,903 17,228
Message 2 of 4
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Hi,

 

Enter  44091516

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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Hkelsey
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Now it is saying to install an operating system.....
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DavidPK
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49,520 9,496 9,903 17,228
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Hi,

 

The first thing I'd suggest would be to run a diagnostic on the HDD - Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on the Hard Drive.

 

The main reason for suggesting this is that there seems to be some correlation between the spontaneous appearance of a bios password and a failing HDD.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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