System disabled

[DavidMARQUES]

I have a hp ENVY laptop

It got blocked and I don't have the password, I tried some but got System Disabled with a code, I saw someone with the same problem and he sent it here and go the code to unlock it so I'm hoping for the same.

System Disabled

i 83971392

[Deep_World]

Hi @DavidMARQUES,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Whether the password prompt appears at the BIOS/firmware level or within Windows login.
• If you have previously set up a Microsoft account or HP account on the device.

Here are some troubleshooting steps you can try:

 Check if it’s a BIOS Lock or Windows Lock

• If the System Disabled message appears before Windows loads, this is a BIOS-level password.
• If it appears after Windows starts, it’s a Windows account password issue.

 For BIOS Password Issues

• Unfortunately, BIOS passwords cannot be reset.

 For Windows Account Password Issues

1. If you use a Microsoft account, go to https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b1... from another device and reset your password.
2. If it’s a local account, you may need to use Windows Recovery options (press F11 at startup to access recovery).
3. From recovery, you can reset the PC or use advanced options to regain access.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World