System start Issue

[RK544]

Hi Guys,

Whenever I turn on the system it directly goes to boot utilities setting every time. I tried updating the drivers, windows update but nothing help. I have also check the system time in boot setting it was exact.

Please help me...

[praveen196]

@RK544 Welcome to HP Community!

I understand the boot options menu is showing up every time you turn on your device, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you make any changes within the system configuration utility?

Have you installed any updates that could have caused the issue?

While you respond to that, here's what you need to do:

1. When you boot into Windows 7 click Start< Run and type msconfig and hit enter. 
2. The System Configuration window will open, Select Normal Startup under General,
3. Now click the Boot Tab. 
4. On the right side under Timeout, you will see a number in seconds. 
5. Make sure the timeout is 0 seconds. If it is NOT 0 seconds, change the value to 0. 
6. When done click Apply and Ok to close the window. 
7. Reboot the computer for the changes to take effect. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[RK544]

Hi Praveen,

I did not make any changes in Bios setup.

By the way my OS version is windows 10.

I did followed your step of changing to Normal Startup but after doing that the situation has worsen as it's showing now the Repair screen with error 0xc0000225 and also not allowing to go for startup option also.

Kindly help..

 

 

[praveen196]

@RK544 

Thank you for the update.

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Once the computer is in system diagnostics, run a system test on your computer. Click here. 

If any of the tests fail, please contact our phone support team to check on the service options available for your computer. 

If all the tests pass, shut down your computer. 

Wait for a minute. 

Turn the computer On and keep tapping F11 repeatedly on startup to enter HP Recovery Manager.

Select troubleshoot in the recovery manager. 

Then Advanced options and then Command prompt.

You might be prompted to enter the password of your computer. 

Run below commands in the command prompt. 

bootrec /scanos

bootrec /fixMBR

bootrec /Fixboot

bootrec /rebuildBCD

You might be prompted press the Y button, please do so. 

Restart your computer and enter the command mentioned below.

　

chkdsk c: /f /r /x

Your computer will restart couple times, please be patient. 

Have a great day!

[RK544]

Hi there,

I tested the memory and harddrive check both got passed. 

Later as you mentioned I tried going to HP recovery manager by pressing F11 but still I am going to same recovery screen. 

Thank you for your spontaneous support.

Kindly help to solve this..

[praveen196]

@RK544

Thank you for the update.

In that case, I would suggest you perform the cloud recovery. 

Performing the recovery you will lose the professional data and installed applications.

Have a nice day!!