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- HP Community
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- Notebook Boot and Lockup
- TIP: Advanced BIOS Options

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08-30-2020 08:45 AM - edited 08-30-2020 08:48 AM
The updated BIOS, F.10 Rev A for this laptop series has a hidden BIOS menu, Advanced. It is accessible at boot time with CTRL-F10. Unfortunately, neither HP or the vendor, Insyde, are forthcoming with any documentation.
Advanced BIOS Screen
09-01-2020 04:57 PM
@Anonymous Welcome to HP Community!
I understand that you would like to enter the BIOS advance option.
HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.
There's no way of resetting or changing these locked settings via HP articles or assistance,
You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used.
I hope you understand.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
09-02-2020 10:30 AM
@Anonymous
I understand your concerns.
In that case, I would suggets you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Have a nice day!!