TPM is in Grayscale

[lolsky]

Hi,

I have a problem when it comes to activating the TPM State on a laptop so I can Activate the secure boot function. However, The "TPM State" is in grayscale and I cannot activate it. 

I've already tried to restore to default BIOS but still didn't work, how can I proceed with this. Thank you. 

[tk_srq]

@Lolsky,

You need to create a BIOS administrator password in Security to access TPM settings. My older business laptops require 8-digit password and probably yours too. After doing whatever you need to do, you can go to Change Password in Security to clear the password by entering blank space. Make sure to write the password down when creating it. If you don't remember it, you'll never be able to enter the bios again.