• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 8 G2 Tablet - 1411

Tablets will not turn on even though charged up. I plug in the cable and the battery capacity shows up as a percent (currently 86%) then goes away. I've tried the power on button for ages as well as the power on and +Vol at the same time. Nothing. Not sure if I should replace the battery and see if that helps? Both my tablets have the same issue. I only use them about once a year on trips for maps

1 REPLY 1
HP Recommended

According to the specs I could find, these tablets came out in 2015.  I have gone through two Android tablets in the same time frame.  These don't seem to last very long,  And if the forced reset, which you are doing correctly, does not work, then basically it is a dead slab.  You can try replacing the battery, but I would not hold out hope that will fix it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.