The System BIOS Pending Image Is Being Cleared

[Jdiamond1]

Hi! Thank you for your response about clearing pending image!

My laptop flickered and has a black screen. As the flickers a message appears that says the following:

"The system BIOS pending image is being cleared.

Do not shutdown or remove power from your computer during the clear.

The clear will take a few minutes to complete.  Then  your instructed to go to : www.hp.com/go/techcenter/startup

Clearing pending images.

Help me to resolve this issue. I have tried but, doesn't seem to help relieve the problem.

Thank you!

[Max3Aj]

Hi @Jdiamond1, 

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Here's a step-by-step guide to help resolve the issue with your HP 14-dq0000 PC stuck on the message:

"The System BIOS Pending Image is being cleared..."

This typically occurs when a BIOS update was interrupted or failed during verification. If the system has been stuck for more than 30–60 minutes, follow these steps:

Step-by-Step Recovery Process

1. Disconnect All Peripherals

• Unplug the AC adapter.
• Remove all USB devices, external monitors, and peripherals.
• If your laptop has a removable battery, take it out. (Skip this if the battery is internal.)

2. Force Shutdown and Reset

• Press and hold the Power button for 15 seconds to force a shutdown.
• Wait for 30 seconds.
• Plug the AC adapter back in (leave USB devices disconnected).

3. Initiate BIOS Recovery

• With the laptop powered off, press and hold the Windows key + B.
• While holding those keys, press and hold the Power button for 2–3 seconds, then release the Power button but keep holding Windows + B for another 10 seconds.
• If successful, the system should enter BIOS recovery mode and attempt to restore the BIOS.

4. Let the Recovery Complete

• If the BIOS recovery screen appears, follow the on-screen instructions.
• Do not interrupt the process. 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Regards,
Max3Aj