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‎12-16-2023 12:33 AM

HP Recommended
Product: HP 14-dq0000 Laptop PC (56Z60AV)
Operating System: Microsoft Windows 11

Hi! Thank you for your response about clearing pending image!

 

My laptop flickered and has a black screen. As the flickers a message appears that says the following:

 

"The system BIOS pending image is being cleared.

Do not shutdown or remove power from your computer during the clear.

 

The clear will take a few minutes to complete.  Then  your instructed to go to : www.hp.com/go/techcenter/startup

 

Clearing pending images.

 

Help me to resolve this issue. I have tried but, doesn't seem to help relieve the problem.

 

Thank you!

 

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