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‎11-10-2018 08:36 AM

HP Recommended
Product: Pavilion power
Operating System: Microsoft Windows 10 (64-bit)

Hi, I bought a notebook hp pavilion one month ago. A week ago I received the message ‘the selected boot device failed, press enter to continue’ when I booted the notebook. If I press enter literally nothing happens. This doesnt always happen when I try to boot the computer, but it happens frequently. Which could be the causes? What can I do to fix it?

2 REPLIES 2

‎11-10-2018 08:56 AM

HP Recommended

@Irina99

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎11-10-2018 09:01 AM

HP Recommended

It’s a hp pavilion power laptop 15-cb0xx

 

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