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The selected boot device failed

Pavillion 15-cc023cl
Microsoft Windows 10 (64-bit)

The selected boot device failed. Press <Enter> to Continue. I have been looking for fixes for a couple of hours now, I cannot hard reset the laptop, system config (F2) didn’t work, neither did (Win key +V), (Win key +B), F10 and F11 would not even pop up, I have had this laptop for about 2 years now, and it’s been fine till the last few months, where I had the windows automatic repair glitch around 2-3 months ago. 

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The selected boot device failed



Thank you for posting your query on HP Community,


Have you tried to use a different USB keyboard and check if that helps. 


This looks like a possible hardware failure with the notebook. However, I would recommend you try these steps here: 


Perform a Hard reset on the notebook: 



After that please power up the computer and check again.

Then please try with a different USB keyboard and check if that helps.


If it continues to happen even with a different USB keyboard, then the notebook needs to be serviced.

I would recommend you contact our HP support team for further assistance. 


HP support team can be reached on this link.


Let me know if you need any further assistance. I'll be more than happy to help you.


That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

I am an HP Employee

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